NUREMBERG. Funkwerk Enterprise Communications (FEC) extend the range of connectable external applications by the connection of the ICT systems family elmeg ICT to the Unified Messaging System Microsoft (MS) Exchange.
With this extension, FEC improves the availability of employees and helps to accelerate business processes.
The Exchange Server is connected to the elmeg ICT via IP SIP PBXs. The settings required for the configuration of SIP subscribers are entered into the WIN tools. The Exchange Server services all connected telephones, no matter whether they are installed in the head office or in the subsidiaries. With the new "blind transfer" function, the calls are transferred by the ICT systems without pre-announcement.
Each systems or standard telephone connected to elmeg ICT, thus, offers the complete scope of voice mail functions and provides a proper mailbox for each subscriber. Incoming voice mails are transferred and signaled to the user as audio files in MS Outlook.
Full Scope of Utilization via Voice
According to the setup, it is possible to use further MS Exchange Services. The voice-controlled Auto-Attendant, for instance, is an automatic response system which connects the subscriber to the department or extension in question and supports 16 languages. Moreover, the Auto-Attendant supports direct inward dialing (DID) and offers the option to search for the subscriber to be called in the address book of MS Outlook. Additionally, the Auto-Attendant offers an authentication service for dialed numbers, as well as automatic speech recognition (ASR).
With the "Voice Messaging" service, MS Exchange provides access to e-mails, appointments, voice messages, and contacts by means of voice application and audio-dialing via the elmeg ICT. While on the move, the user can have his or her e-mails read out or can query appointments, for instance via a mobile phone. The authorization is performed by entering a PIN number. Moreover, this function permits the voice control of Outlook messages. Fax receipt according to T.38 is supported, as well.
The new Firmware Release 7.60 for the connection to MS Exchange of the elmeg ICT series is available for download on the FEC homepage.
05/13/2009
Products
Funkwerk: elmeg ICT—Communication with Microsoft Exchange
FEC extend the range of connectable external applications
Press Contact:
Funkwerk Enterprise Communications GmbH
Birgit Heidenreich-Darius
Public Relations Officer
Suedwestpark 94
90449 Nuremberg
Germany
Phone: +49 - 911 - 9673 0
Fax: +49 - 911 - 9673 1399
E-Mail: presse@funkwerk-ec.com
Internet: www.funkwerk-ec.com
Birgit Heidenreich-Darius
Public Relations Officer
Suedwestpark 94
90449 Nuremberg
Germany
Phone: +49 - 911 - 9673 0
Fax: +49 - 911 - 9673 1399
E-Mail: presse@funkwerk-ec.com
Internet: www.funkwerk-ec.com
Short Portrait of Funkwerk Enterprise Communications GmbH
Funkwerk Enterprise Communications GmbH (FEC) is a European provider of integrated communication solutions for small to medium enterprise customers in the competence fields IP access, security, voice, and WLAN. Moreover, the company provides highly scalable and flexible solutions for subsidiary networking.
The main objective of the business activities is to offer professional users optimum benefit for meeting their challenges on the ICT infrastructure sector with the help of market-conforming, reliable, and high-performance solutions. The solutions are distributed via indirect channels in a two-tier sales system both nationally and internationally. In total, Funkwerk Enterprise Communications employs approximately 150 persons at several company sites in Europe. The FEC headquarter is located in Nuremberg. FEC is a 100% subsidiary of Funkwerk AG, based in Kölleda, Germany.
Funkwerk Enterprise Communications GmbH (FEC) is a European provider of integrated communication solutions for small to medium enterprise customers in the competence fields IP access, security, voice, and WLAN. Moreover, the company provides highly scalable and flexible solutions for subsidiary networking.
The main objective of the business activities is to offer professional users optimum benefit for meeting their challenges on the ICT infrastructure sector with the help of market-conforming, reliable, and high-performance solutions. The solutions are distributed via indirect channels in a two-tier sales system both nationally and internationally. In total, Funkwerk Enterprise Communications employs approximately 150 persons at several company sites in Europe. The FEC headquarter is located in Nuremberg. FEC is a 100% subsidiary of Funkwerk AG, based in Kölleda, Germany.