A server-based corporate e-mail system has since become a standard communication solution. From this server, e-mails can be called up from the workplace PC, laptop or also from the cell phone. Additional voice and fax communication can now also be integrated in this solution via central voice mail and fax servers. So employees have access to voice mails and faxes via their familiar e-mail system. Documentation, history and filing can be performed together with the e-mails and does not have to be managed separately. Fax and voice mail servers very often use ISDN plug-in modules based on the CAPI interface for this purpose.
These modules also have disadvantages, however. Servicing or replacement of the plug-in modules is not possible during operation. A server defect necessitates manual replacement of the modules and possibly complete reinstallation of the associated drivers if the server hardware changes. Server visualization, which is taking over everywhere, was previously not possible as no visualization platform supports ISDN plug-in modules.

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